PDF scraping - medical device company. The only way a client was able to receive orders from a global medical device company was via a PDF file, attached to email. Our client had three full time employees retyping order information from a PDF into an order screen. Customer Paradigm was able to automate the process with a local AI model and scrape data from inbound PDFs, while also accounting for duplicate files, changing PDF formats and incomplete data. The three full time employees are now able to focus on customer service and reduce their likelihood of getting carpal tunnel syndrome.