Our Client Case Studies
Since 2002, we’ve completed more than 12,600 projects in web development, digital marketing, and eCommerce.
We can help you acquire new customers, retain existing ones and build intuitive and satisfying interactions.
GEMI SD Planner – Sustainable Development Software Tool
eLearning Series by Jeff Finkelstein Today, the Global Environmental Management Initiative (GEMI) released a new interactive version of its sustainable development tool, the GEMI "SD Planner™", as well as a new tool, the GEMI "SD Planner™ Gateway." "GEMI's mission is...
Make sure your business doesn't send spam
eLearning Series by Jeff Finkelstein Q: Our business wants to send an email campaign out to our list - but we're worried about privacy and making sure our messages aren't considered 'spam.' How can we avoid problems? A: You're correct to worry - people are much more...
Is Your Business Information Safe?
eLearning Series by Jeff Finkelstein Officials at Indiana State University confirmed in recent weeks that the names and social security numbers of 10,420 students attending the university during the 1996 to 1997 school year were posted on the Internet due to a mistake...
Tip #3: Use incentives to get people to act
eLearning Series by Jeff Finkelstein President Obama took the oath of office this week (twice, just to be sure), it's likely going to be some time before the economy is back to where the Dow tops 14,000 again. One of the quickest ways to increase business in a tight...
Tip #2: Listen to Customers With Surveys
eLearning Series by Jeff Finkelstein If you're like 90% of most customers, when you have a bad experience at a restaurant, you usually won't complain. You just won't go back. I know this was true for me (although I've gotten better about speaking up recently). My wife...
Hotel Privacy: Minor Human Negligence Can Lead to Major Invasion of Privacy
eLearning Series by Jeff Finkelstein I've written before about how businesses need to carefully safeguard the privacy of their customer's information, but a recent privacy incident nearly took my breath away because it struck so close to home. It's not because of what...
Case Study: Customer Paradigm Boosts City of Denver's Trade Show Business by 20%
eLearning Series by Jeff Finkelstein CUSTOMER PARADIGM DELIVERS AUTOMATED LEAD MEASUREMENT SOLUTION - BOOSTS DMCVB TRADE SHOW BUSINESS BY 20%. CHALLENGE: Increase convention & trade show business to Denver by 20%. STRATEGY: Squeeze every lead out of each trade...
Tip #5: Redesign or Update Your Website
eLearning Series by Jeff Finkelstein So, in full disclosure, I know that this is a self-serving tip. After all, we do help people design, build and update their websites. But this week's tip goes out to those who have websites that are out of date or don't fully...
Tip #4: Offer an Educational Webinar
eLearning Series by Jeff Finkelstein In these tight economic times, people are often looking for leadership. The organizations that can get ahead of the issues, and let people know what they should be doing in order to achieve success (both personally and...
Tip #6: Reach Out With An Oversized Postcard
eLearning Series by Jeff Finkelstein One of the most cost-effective ways to get in front of new and existing customers is to send an oversized postcard. While email is also a valuable way to stay in touch, the fact is that some people respond better to direct mail....
Since 2002, we've completed more than 12,600 successful projects for our customers.
