Customer Paradigm animated logo A fast WordPress-compatible CSS sequence fades in the left symbol, then spins and fades it before looping while the words remain static.
Customer Paradigm animated logo for dark backgrounds The words remain static while the left symbol draws in with CSS strokes, spins once, and quickly fades out and in before looping.

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Customer Paradigm animated logo for dark backgrounds The words remain static while the left symbol draws in with CSS strokes, spins once, and quickly fades out and in before looping.

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Client Feedback: Jesse is a Rock Star!

We love when we get great feedback from our clients! Here's a note last night that we're putting here (with permission): From: Jean Imbler-Jansen Sent: Wednesday, January 26, 2011 4:09 PM To: Jesse Schultz - Customer Paradigm Cc: Jeff Finkelstein - Customer Paradigm...

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Annoying, non-customer-centric customer experience

So I'm set up on auto pay with milk delivery service for our home. My credit card expired, but they never let me know (except for a weekly receipt that I assumed was paid, so I paid no attention). Instead of calling, emailing or mailing, we got a note that our...

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New site for CLE.com launches today

We are thrilled to re-launch the Website for www.CLE.com today, with an updated look and design. Some new elements: A quick registration drop-down menu at the top, that allows someone to register anywhere on the site.  Also, an improved home page layout that uses...

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Quick Headshot from Today

Today was windy and the sun wasn't cooperating, so a photoshoot that we were going to do outside, we brought inside instead.  This is my favorite so far of the bunch:   Shot on: Canon 50D, 50 mm, f/1.4, 1/250 second.

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