We just completed a 1 hour project to update basic content on a website, www.FirstCabinClub.com, and here's what they had to say about the experience: "Working with Customer Paradigm is a good experience. You have not forgotten the importance of customer service....

My wife was on MSNBC last Friday, and Thursday night I was looking for the top tips for preparing for a TV Interview.  This article was very helpful: http://www.dpkpr.com/en/art/182/ I've posted a clip of the video segment she was on here:...

A great article in the NY Times about the Short Attention Spans for Web Videos: 19.4% leave after 10 seconds of watching a web video.  44.1% abandon a web video by 60 seconds.

Interview with our client, Rabbi Jamie Korngold on MSNBC Watch the segment here: Video of Rabbi Jamie Korngold on MSNBC.   Customer Paradigm provides enterprise level Magento solutions, website design, and digital marketing services that focus on YOUR business...

Rabbi Jamie Korngold, the Adventure Rabbi, is quoted in USA Today: Americans’ views of God shape attitudes on key issues

One of our clients has had a couple of slower days.  Today, we sent out an email campaign to their past customers, and here's what Janet said, "We're Busy!!  We went from having the phones silent to having eight phone lines ringing (and there's only 4 of us...

Internet Explorer usage falls below 50%

Great posting on the 5 Essential WordPress Plugins for Small Businesses: http://www.readwriteweb.com/biz/2010/10/5-essential-wordpress-plugins-for-small-businesses.php -- Jeff

The jury is still out as to whether or not Google Instant search will decrease long-tail keyword searches, because Google Instant displays results as you type in the first part of a phrase.

FYI, I've posted a new case study about Google's Instant search system, and how it may affect company's search engine optimization and cost per click advertising campaigns: http://www.customerparadigm.com/index/600/google-instant-CPC-SEO-case-study.php

This week, Customer Paradigm launched two new sites. www.foodfriends.org This client came to CP needing a system that could use their existing site and integrate a shopping cart system. We used our PageDirector content management system to help FoodFriends exceed...

FYI, I've posted a link to my latest case study: Video Email Campaign for Non-Profit Organization: http://www.customerparadigm.com/index/599/video-email-campaign-case-study.php

Twitter this morning announced a few updates to two key areas of functionality for their service: the logging in process from third-party apps, and the URL shortening system. I'm happy that the login process will be more seamless and secure; the URL shortening also...

One of the biggest wastes of time in Web Development? When people overwrite html or other web files.

Social media case study: Facebook Places

Finally! A way to report someone using gmail.com who is spamming you: http://mail.google.com/support/bin/request.py?contact_type=abuse FYI, I have received this email 4-5 times for different domains I own... and in the past it's been very difficult to report someone...

Quick photo headshot taken in Boulder, Colorado.

Yesterday I created an email campaign to help promote the Adventure Rabbi's upcoming Rosh Hashanah Retreat in Winter Park, Colorado.  (Details here) But I didn't want to bug the people who had already signed up, so I updated one of the fields in the database with...

FYI, if you wanted to see where I was last week, I was helping Rabbi Jamie Korngold, the Adventure Rabbi, guide hiking and biking in Aspen, Colorado for a Jewish Foundation. Here's some of the 2,800 images from last week:...

Great news: Saul Schottenstein Foundation B Contributes $25,000 to Adventure Rabbi: Synagogue Without Walls:http://www.adventurerabbi.org/press/saul-schottenstein-foundation-b-contributes-25000-to-Adventure-Rabbi.htm

Google Updates Its Image Search - a great story about an important way to drive SEO results: http://bits.blogs.nytimes.com/2010/07/20/google-updates-its-image-search/

Metaweb (inc Freebase) has joined google:http://googleblog.blogspot.com/2010/07/deeper-understanding-with-metaweb.htmlHere's the summary: Deeper understanding with Metaweb 7/16/2010 10:38:00 AM Over time we’ve improved search by deepening our understanding of queries...

FYI, we've helped add a new image gallery for Finished Basements to help people find more images of Basement Remodeling projects for The Finished Basement Company:http://www.finishedbasement.com/gallery.phpWe also created an XML-based image sitemap,...

My latest SEO case study: Publish your content with an eBook:http://www.customerparadigm.com/index/533/SEO-eBook-case-study.phpFree eBooks to reach new customers.I wanted a new, novel way to reach out to new customers. Every week I write an eLearning column like this...

We're thrilled to announce our new service, Website Designed In An Afternoon Service.   How It Works: You schedule a four-hour block of time (for example, 12 noon - 4:00 pm). By 4:00 pm, you leave with a functioning 4-6 page website, guaranteed. Website Designed In An...

I spoke last weekend at the Boulder WordCamp for WordPress, about Search Engine Optimization.  For the tech-savvy part of the crowd, here's more information about it all: WordPress Search Engine Optimization Process To start with we need to make sure that the theme or...

My latest Free eBook: 12 Critical Strategies for Effective Email Communication:http://www.smashwords.com/books/view/18572     12 Critical Strategies for Effective Email Communication Ebook By Jeff Finkelstein Rating: Not yet rated. Published: Jul. 09,...