www.TheGiftionary.com now live
After a few hundred hours of work, we're happy to say that the www.TheGiftionary.com website is now live!The Giftionary is an A to Z directory and listing of gifts galore, products, gift related services and more! Designed to make gift giving a cinch, The Giftionary’s...
Does Design increase sales? It did for DiscountDecorating.com
Last month, we re-launched a new and improved website for the www.DiscountDecorating.com organization. A new design, an easier-to-use navigation, and a one-page checkout process resulted in a four times sales increase (we can't give actual sales figures here).Here's...
ImageMixer 3 SE by Pixela – Windows 7 Compatibility Issues
I've been trying to use the Pixela software for digital video (ImageMixer 3 SE) on my Windows 7 desktop. After having it crash several times, I found the trick is to set the process priority to 'high' and make sure to enable Windows XP compatibility mode for the...
Web pioneer recalls 'birth of the Internet'
A great article, found by Rodney on our team: Web pioneer recalls 'birth of the Internet'http://www.cnn.com/2009/TECH/10/29/kleinrock.internet/index.html
RDFa Microformatting – One of the Most Important Things You Can Do For Your Site
RDFa / Microformatting:This is hands-down, one of the most important things you can do for your website. You'll be way ahead of the curve - and see much better local search results for your business and better indexing of eCommerce products.You've heard of Web 2.0?...
H1N1 Hits Customer Paradigm's Office
So, I went to the doctor today, who told me I had the H1N1... We had three other people call in sick today, too, so to stem the tide and keep well people well, most people will be working from home for the next couple of days.John and Scott will be in the office...
UN body approves universal cell phone charger
I think that this is one of the best ideas that has been put out in a little bit... a universal cell phone charger for all new cell phones going forward. No more need to have three different chargers and spend a ton of money.The goal:- Reduce Waste (each time you buy...
NagMeToClickIt.com: Great Radio Ad… But the site wasn't up and live yet…
Yesterday, I heard a great series of radio ads here in the Denver / Boulder area about buckling up. Great concept, and great public service announcement.Background: Nearly one-third of children killed in crashes each year in Colorado are "tweens" between the ages of 8...
Apologies on behalf of everyone else in Colorado for Balloon Boy
On behalf of everyone else here in Colorado (if I might be so bold to speak for everyone), I want to apologize for all of the craziness coming from this story about an hour or so north of us here in Boulder.But has anyone made the connection to H.A. Rey's book,...
New Website for Jewish News in Boulder Launches
Friend of Customer Paradigm, David Fellows, just launched a new website featuring Jewish News in Boulder.Here's an excerpt from the site:Finally, the Boulder-area Jewish community gets a newspaper! And in keeping with our 98% on-line access, the Boulder Jewish News is...
19 Jewish Organization's Calendars into one – no extra data entry!
Problem: One of the biggest issues in the Boulder Jewish community has been the fact that there was no one single place to go to check a common calendar for all of the various organizations in town. Each Jewish congregation (reform temple, conservative synagogue,...
Alchemy of Order – Professional Organizer in Boulder, Colorado
We're thrilled that we're working with Liz Canavan of Alchemy of Order to help her site perform better for search engine optimization. Liz's company does professional organizing - and can help transform your spaces – so often overstuffed with the heavy, useless...
Local Search Engine Directory Listing – $125 service
Usually we charge $850 for this service, but we were able to figure out a way to list clients even faster, so for the month of October 2009, we're dropping the price of our Local Search Engine Directory Listing - listing a website with the top ten local search engines...
Social Networking Increase Non-Profit Event Attendance by 900%
I'm part of a Social Networking Roundtable for Non-Profits tomorrow, and in preparing for it one of the big recent highlights was how we used Social Networking for the Adventure Rabbi organization to boost attendance by nearly 900%.Last year, we had about 25 people...
120% Clickthrough Rate on Email Campaign
FYI, here's an example of a text-only email (no message open tracking, but we can track clickthroughs) that received a 120% clickthrough rate.Sometimes a plain-text email can drastically outperform an HTML one, especially if it's relevant and well targeted... Thanks,...
Social Networking Roundtable (with me on the rounded table) $10
Using Social Networking as a Marketing Tool A Roundtable Discussion with Break-out Sessions. Featuring: Mitch Rosenbaum, Lisa Trank, Jeff Finkelstein Come find out what social networking can do for your business. What makes or breaks a social networking campaign? Are...
Customer Paradigm has launched a new website that lists Web Designers in Boulder, CO:
We've just launched a new website that provides a listing resource for web developers in Boulder, Colorado:http://www.boulderwebdevelopers.com/ The goal of the site is to create a network of talented website designers and web developers here in Boulder, Colorado, who...
Server is back up and running
We're thankful to Superb.net hosting for migrating over all of our many sites that were affected by a hardware outage yesterday. Here's what happened: - The primary hard drive on a server failed.- The server runs in a redundant mode, meaning that anytime something is...
Website That All Parents Should Use
In light of recent media events, I recommend this site to all parents to keep track of what's going on in their neighborhood:http://www.familywatchdog.usFor example, I found that there was a registered offender living (not near us) but near a synagogue here in town.
Article Mentioning Customer Paradigm on American Express Small Business Site
An article that I was interviewed for was just posted to the American Express Small Business Site, called open forum.It talks about the aggressive ways we've helped manage cash flow using credit card payments, including Amex.Here's a link to the...
Your Cell Phone Tracks Your Every Movement
eLearning Series by Jeff Finkelstein Your Cell Phone Tracks Your Every Movement Boulder, CO - Someday in the not-too-distant future, you'll be visiting a new city - lost - but your cell phone company will know exactly where you are and may market products and services...
New Viral Marketing Campaign: You've Got A Virus!
For the latest in viral marketing campaigns, this is a great story of spreading the word in a non-threatening manner:http://www.9news.com/news/watercooler/article.aspx?storyid=121743&catid;=337
New Website: Navigating sustainability at Walmart for suppliers
We just helped launch a new website that is designed to help the 62,000 suppliers for Wal-Mart navigate sustainability practices at Walmart.We're happy that we could be part of the greening of the supply chain!Here's a link to the site:http://www.cleargreenadvisors.com/
New Site Launches… Garrison Dining Services
After much work and many moving pieces, we've launched the Garrison Dining Services' new website:http://www.garrisondiningservices.com/
Microsoft Word 2007 Problems
I've recently had problems opening and editing documents in Word 2007. For some reason, I could only open documents by first opening Word, and then choosing the open document function from the drop-down. From there, I could only view the document and not edit it...
Use gmail for business, without always saying "on behalf of gmail"
This is a long-needed patch for gmail.If you use gmail for email, and want to make it appear that the messages are going out through your corporate servers vs. the gmail system, this is how to make it...
Kudos to the City of Boulder
About 50% of our office bikes into work each day, and on my route into the office, I use a cross walk signal to get across a busy intersection.I noticed a couple of days ago that the button for the signal wasn't working... And then yesterday, I found the right office...
Spam Filter Happiness – Quote from a Client
We just implemented a new spam filter for a client. Before, he was getting 300+ emails per day. Here's what he just wrote:Jeff--The spam filter is magical. I'm getting very few spam messages coming through, and my internal spam filter is getting most of those. The...
New Holistic Directory Site in Boulder – for Green Products and Services
We're thrilled to have done a bit of Search Engine Optimization work to this new local site here in Boulder, Apple Tree Directory:http://www.appletreedirectory.com/More About Apple Tree DirectoryApple Tree Directory started as a wish for families to have a...
Apple Claims New iPhone Only Visible To Most Loyal Of Customers
Apple Claims New iPhone Only Visible To Most Loyal Of Customers Read the whole story here >>
Worst Interview Flub Ever… Pulling up a porn site during a job interview
I'm interviewing people for a data entry position, and this person was doing okay in the interview. She had her cell phone on, and it rang a few times, and she got a text message or two. Not ideal, and not so professional, but I can forgive that, though. (My...
Top 15 Web Hoaxes of All Time
Some of the biggest web hoaxes out there! (The top 15 in fact) Sometimes it’s hard to tell what to believe when you read it on the web. Josh Catone has put together a great list of the top 15 Web Hoaxes. Some you may know of already, others you might be surprised to...









