{"id":116,"date":"2026-07-15T19:01:43","date_gmt":"2026-07-15T19:01:43","guid":{"rendered":"https:\/\/2026.customerparadigm.com\/index.php\/about\/"},"modified":"2026-08-28T16:20:40","modified_gmt":"2026-08-28T16:20:40","slug":"about","status":"publish","type":"page","link":"https:\/\/2026.customerparadigm.com\/index.php\/about\/","title":{"rendered":"About"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_2_5 et_flex_column_2_5_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_image_0 et_pb_image et_animated et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap has-box-shadow-overlay\"><div class=\"box-shadow-overlay\"><\/div><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/2026.customerparadigm.com\/wp-content\/uploads\/2026\/08\/Jeff-Finkelstein-BW-1.jpg\" title=\"Jeff-Finkelstein-BW\" width=\"1311\" height=\"1289\" srcset=\"https:\/\/2026.customerparadigm.com\/wp-content\/uploads\/2026\/08\/Jeff-Finkelstein-BW-1.jpg 1311w, https:\/\/2026.customerparadigm.com\/wp-content\/uploads\/2026\/08\/Jeff-Finkelstein-BW-1-1280x1259.jpg 1280w, https:\/\/2026.customerparadigm.com\/wp-content\/uploads\/2026\/08\/Jeff-Finkelstein-BW-1-980x964.jpg 980w, https:\/\/2026.customerparadigm.com\/wp-content\/uploads\/2026\/08\/Jeff-Finkelstein-BW-1-480x472.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1311px, 100vw\" class=\"wp-image-669\" \/><\/span><\/div>\n<\/div>\n\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_3_5 et_flex_column_3_5_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>CUSTOMER-CENTRIC MARKETING<\/p>\n<p>TO OUR VERY CORE.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Customer Paradigm is a full-service interactive media firm, helping businesses acquire, retain and interact with their customers. We pride ourselves in offering a personalized approach based on your specific needs. You won\u2019t find anything cookie-cutter about us.<\/p>\n<p><span>Our customer-centric approach allows us to internalize our client\u2019s vision for their organization and design everything from websites to print marketing materials \u2013 and see results. Utilizing an expert team of developers, internet marketers, and designers, Customer Paradigm gives our clients a full range of services for their business.<\/span><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_2 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_16_24 et_flex_column_16_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>From coordinating marketing plans to developing new programs for our clients, we can help your business leap forward to the cutting edge, without breaking your budget.<\/p>\n<p>In order to best serve our clients, we developed our own project management system that makes sure all projects are done on time, on budget and to your satisfaction.<\/p>\n<p>We know how to make working with us easy, fun and affordable. Our team is always available via phone or email, and you\u2019ll have direct access to a dedicated Project Manager.<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone\"><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_2 et_pb_row et_pb_equal_columns et_block_row preset--module--divi-row--5138c454-be54-4233-bd3b-f8e6a8747976\">\n<div class=\"et_pb_column_4 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough preset--module--divi-column--73121f80-a3ef-4484-8763-c3f18e3c56d2\">\n<div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_block_module preset--module--divi-heading--ba4a6336-701f-47b8-bf5c-09da0ce28016\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">Our Expertise<\/h2><\/div><\/div>\n\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--2c55a9c4-feed-423b-9edb-ae0b5b365cac\"><div class=\"et_pb_text_inner\"><p>Explore our comprehensive range of services designed to elevate your business through cutting-edge technology and innovative marketing strategies.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper preset--module--divi-button--1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206\" href=\"\">Discover More<\/a><\/div>\n<\/div>\n\n<div class=\"et_pb_column_5 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough preset--module--divi-column--50607da8-57bc-4d4b-aaef-f02e41c2cc4a\">\n<div class=\"et_pb_blurb_0 et_pb_blurb et_pb_bg_layout_light et_pb_text_align_left et_pb_blurb_position_top et_pb_module et_block_module preset--module--divi-blurb--212b201d-2c34-41bd-936c-851b7357d08b\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\">\uf1b3<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Digital Marketing<\/h4><div class=\"et_pb_blurb_description\"><p>Boost your online presence with our tailored digital marketing solutions, including paid search, organic search, and social media marketing.<\/p>\n<\/div><\/div><\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_6 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough preset--module--divi-column--50607da8-57bc-4d4b-aaef-f02e41c2cc4a\">\n<div class=\"et_pb_blurb_1 et_pb_blurb et_pb_bg_layout_light et_pb_text_align_left et_pb_blurb_position_top et_pb_module et_block_module preset--module--divi-blurb--212b201d-2c34-41bd-936c-851b7357d08b\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\">\ue012<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">AI Software Development<\/h4><div class=\"et_pb_blurb_description\"><p>Revolutionize your business operations with our AI-driven software solutions, offering personalization, machine vision, and cyber security enhancements.<\/p>\n<\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_3 et_pb_row et_pb_equal_columns et_block_row preset--module--divi-row--5138c454-be54-4233-bd3b-f8e6a8747976\">\n<div class=\"et_pb_column_7 et_pb_column et_pb_column_1_3 et_block_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough preset--module--divi-column--73121f80-a3ef-4484-8763-c3f18e3c56d2\"><\/div>\n\n<div class=\"et_pb_column_8 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough preset--module--divi-column--50607da8-57bc-4d4b-aaef-f02e41c2cc4a\">\n<div class=\"et_pb_blurb_2 et_pb_blurb et_pb_bg_layout_light et_pb_text_align_left et_pb_blurb_position_top et_pb_module et_block_module preset--module--divi-blurb--212b201d-2c34-41bd-936c-851b7357d08b\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\">\uf083<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Photography Services<\/h4><div class=\"et_pb_blurb_description\"><p>Capture the essence of your brand with our professional photography services, specializing in headshots, event photography, and more.<\/p>\n<\/div><\/div><\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_9 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough preset--module--divi-column--50607da8-57bc-4d4b-aaef-f02e41c2cc4a\">\n<div class=\"et_pb_blurb_3 et_pb_blurb et_pb_bg_layout_light et_pb_text_align_left et_pb_blurb_position_top et_pb_module et_block_module preset--module--divi-blurb--212b201d-2c34-41bd-936c-851b7357d08b\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\">\uf0ae<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Business Automation<\/h4><div class=\"et_pb_blurb_description\"><p>Streamline your processes with our advanced business automation solutions, designed to enhance efficiency and productivity.<\/p>\n<\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_3 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_4 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_10 et_pb_column et_flex_column et_pb_css_mix_blend_mode et_flex_column_16_24 et_flex_column_16_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Customer Paradigm is an award-winning, Colorado-based interactive agency with clients throughout the United States, Canada, Europe and Asia.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>With more than 18,750 successful projects, Customer Paradigm has spent over 200,000 hours of time programming websites. We are a team with deep experience in the field, but low egos. We\u2019re here to help you take your business to the next level.<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_11 et_pb_column et-last-child et_flex_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone\"><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_4 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_5 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_12 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_image_1 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/2026.customerparadigm.com\/wp-content\/uploads\/2026\/08\/thumbs-up-5-stars.jpg\" title=\"thumbs-up-5-stars\" width=\"1600\" height=\"1695\" srcset=\"https:\/\/2026.customerparadigm.com\/wp-content\/uploads\/2026\/08\/thumbs-up-5-stars.jpg 1600w, https:\/\/2026.customerparadigm.com\/wp-content\/uploads\/2026\/08\/thumbs-up-5-stars-1280x1356.jpg 1280w, https:\/\/2026.customerparadigm.com\/wp-content\/uploads\/2026\/08\/thumbs-up-5-stars-980x1038.jpg 980w, https:\/\/2026.customerparadigm.com\/wp-content\/uploads\/2026\/08\/thumbs-up-5-stars-480x509.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1600px, 100vw\" class=\"wp-image-659\" \/><\/span><\/div>\n<\/div>\n\n<div class=\"et_pb_column_13 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>By focusing on these three areas of your business Customer Paradigm can help your company grow! Our customer-centric approach is key for keeping your business on the forefront of your customer\u2019s mind. From start to finish we ensure that your customers have an ideal experience with your company. We\u2019ve worked with a number of manufacturers to help them build trust and increase online sales.<\/p>\n<p>Manufacturing clients include Rocky Mountain Orthodontics (they manufacture close to 14,000 products in their Denver, Colorado facility), Quarry Collection, Reparagen and DiscountDecorating.com. Pfizer, 3M and Intel are the first users of a manufacturer-based sustainable development software planning tool we\u2019ve developed for the Global Environmental Management Initiative (GEMI) organization (www.GEMI.org\/sd\/).<\/p>\n<p>We\u2019ve also recently redesigned the sustainability section of the www.3m.com\/sustainability site for 3M. Customer Paradigm has consulted on privacy for the use, collection and storage of personally-identifiable information for a number of organizations, including Merck, McGraw-Hill, Lillian Vernon, and Starwood Hotels. We understand the challenges a regulated industry faces when it comes to the collection, use, storage and access to sensitive information on their website across the U.S as well as abroad. Our services have included interactive continuing education courses for Johns Hopkins University, content management systems for the Sorin Group\u2019s Heart-Lung-Bypass Machines, and secure remote imaging software and website development for the Greeley Medical center. We understand the specific challenges and opportunities faced by a wide variety of industries.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_5 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_6 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_14 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_image_2 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/2026.customerparadigm.com\/wp-content\/uploads\/2026\/08\/Changing_Times_for_Marketing_fast_letter_animation.svg\" title=\"Changing_Times_for_Marketing_fast_letter_animation\" width=\"1920\" height=\"420\" srcset=\"https:\/\/2026.customerparadigm.com\/wp-content\/uploads\/2026\/08\/Changing_Times_for_Marketing_fast_letter_animation.svg 1920w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1920px, 100vw\" class=\"wp-image-685\" \/><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_6 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_7 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_15 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_16_24 et_flex_column_16_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Customers have taken control:<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p><span>In the past, businesses could dictate the terms of doing business with their customers. Lacking another way to buy goods and services, consumers put up with businesses that treated each purchase as a faceless transaction.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p><span>Purchasing a car, for example, used to entail going to a dealership (during very specific hours of operation), and \u2018negotiating\u2019 with a sales person interested only in extracting the maximum amount of money possible from each customer. Haggling usually started at the sticker price, and went down to a \u2018reasonable\u2019 price.<\/span><\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_16 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_image_3 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap has-box-shadow-overlay\"><div class=\"box-shadow-overlay\"><\/div><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/2026.customerparadigm.com\/wp-content\/uploads\/2026\/08\/contract-1.jpg\" title=\"contract-1\" width=\"800\" height=\"1200\" srcset=\"https:\/\/2026.customerparadigm.com\/wp-content\/uploads\/2026\/08\/contract-1.jpg 800w, https:\/\/2026.customerparadigm.com\/wp-content\/uploads\/2026\/08\/contract-1-480x720.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" class=\"wp-image-687\" \/><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_7 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_8 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_17 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_image_4 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/2026.customerparadigm.com\/wp-content\/uploads\/2026\/08\/contract-2.jpg\" title=\"contract-2\" width=\"800\" height=\"1200\" srcset=\"https:\/\/2026.customerparadigm.com\/wp-content\/uploads\/2026\/08\/contract-2.jpg 800w, https:\/\/2026.customerparadigm.com\/wp-content\/uploads\/2026\/08\/contract-2-480x720.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" class=\"wp-image-692\" \/><\/span><\/div>\n<\/div>\n\n<div class=\"et_pb_column_18 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_16_24 et_flex_column_16_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_10 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p><span>Customers today have greater access to information about price, quality and service. As well as many more choices as to where to buy. The Internet allows vast amounts of information to be available with just a few mouse clicks. Nowadays, it is not unlikely to see shoppers on their smart phones comparing your prices against those of your competitors.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_11 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p><span>Armed with information about automobiles (including such options as the lighted vanity mirror cost), customers today know exactly what the dealer had to pay for the car. Negotiation instead starts at the dealer\u2019s cost (or rather, is a no-haggle price).<\/span><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-116","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/2026.customerparadigm.com\/index.php\/wp-json\/wp\/v2\/pages\/116","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/2026.customerparadigm.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/2026.customerparadigm.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/2026.customerparadigm.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/2026.customerparadigm.com\/index.php\/wp-json\/wp\/v2\/comments?post=116"}],"version-history":[{"count":32,"href":"https:\/\/2026.customerparadigm.com\/index.php\/wp-json\/wp\/v2\/pages\/116\/revisions"}],"predecessor-version":[{"id":696,"href":"https:\/\/2026.customerparadigm.com\/index.php\/wp-json\/wp\/v2\/pages\/116\/revisions\/696"}],"wp:attachment":[{"href":"https:\/\/2026.customerparadigm.com\/index.php\/wp-json\/wp\/v2\/media?parent=116"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}