CUSTOMER-CENTRIC MARKETING
TO OUR VERY CORE.
Customer Paradigm is a full-service interactive media firm, helping businesses acquire, retain and interact with their customers. We pride ourselves in offering a personalized approach based on your specific needs. You won’t find anything cookie-cutter about us.
Our customer-centric approach allows us to internalize our client’s vision for their organization and design everything from websites to print marketing materials – and see results. Utilizing an expert team of developers, internet marketers, and designers, Customer Paradigm gives our clients a full range of services for their business.
From coordinating marketing plans to developing new programs for our clients, we can help your business leap forward to the cutting edge, without breaking your budget.
In order to best serve our clients, we developed our own project management system that makes sure all projects are done on time, on budget and to your satisfaction.
We know how to make working with us easy, fun and affordable. Our team is always available via phone or email, and you’ll have direct access to a dedicated Project Manager.
Our Expertise
Explore our comprehensive range of services designed to elevate your business through cutting-edge technology and innovative marketing strategies.
Digital Marketing
Boost your online presence with our tailored digital marketing solutions, including paid search, organic search, and social media marketing.
AI Software Development
Revolutionize your business operations with our AI-driven software solutions, offering personalization, machine vision, and cyber security enhancements.
Photography Services
Capture the essence of your brand with our professional photography services, specializing in headshots, event photography, and more.
Business Automation
Streamline your processes with our advanced business automation solutions, designed to enhance efficiency and productivity.
Customer Paradigm is an award-winning, Colorado-based interactive agency with clients throughout the United States, Canada, Europe and Asia.
With more than 18,750 successful projects, Customer Paradigm has spent over 200,000 hours of time programming websites. We are a team with deep experience in the field, but low egos. We’re here to help you take your business to the next level.
By focusing on these three areas of your business Customer Paradigm can help your company grow! Our customer-centric approach is key for keeping your business on the forefront of your customer’s mind. From start to finish we ensure that your customers have an ideal experience with your company. We’ve worked with a number of manufacturers to help them build trust and increase online sales.
Manufacturing clients include Rocky Mountain Orthodontics (they manufacture close to 14,000 products in their Denver, Colorado facility), Quarry Collection, Reparagen and DiscountDecorating.com. Pfizer, 3M and Intel are the first users of a manufacturer-based sustainable development software planning tool we’ve developed for the Global Environmental Management Initiative (GEMI) organization (www.GEMI.org/sd/).
We’ve also recently redesigned the sustainability section of the www.3m.com/sustainability site for 3M. Customer Paradigm has consulted on privacy for the use, collection and storage of personally-identifiable information for a number of organizations, including Merck, McGraw-Hill, Lillian Vernon, and Starwood Hotels. We understand the challenges a regulated industry faces when it comes to the collection, use, storage and access to sensitive information on their website across the U.S as well as abroad. Our services have included interactive continuing education courses for Johns Hopkins University, content management systems for the Sorin Group’s Heart-Lung-Bypass Machines, and secure remote imaging software and website development for the Greeley Medical center. We understand the specific challenges and opportunities faced by a wide variety of industries.
Customers have taken control:
In the past, businesses could dictate the terms of doing business with their customers. Lacking another way to buy goods and services, consumers put up with businesses that treated each purchase as a faceless transaction.
Purchasing a car, for example, used to entail going to a dealership (during very specific hours of operation), and ‘negotiating’ with a sales person interested only in extracting the maximum amount of money possible from each customer. Haggling usually started at the sticker price, and went down to a ‘reasonable’ price.
Customers today have greater access to information about price, quality and service. As well as many more choices as to where to buy. The Internet allows vast amounts of information to be available with just a few mouse clicks. Nowadays, it is not unlikely to see shoppers on their smart phones comparing your prices against those of your competitors.
Armed with information about automobiles (including such options as the lighted vanity mirror cost), customers today know exactly what the dealer had to pay for the car. Negotiation instead starts at the dealer’s cost (or rather, is a no-haggle price).